Our comprehensive site inspection and reporting services are designed to ensure the safety, efficiency, and reliability of your elevator systems. With years of expertise in the industry, we offer thorough assessments and detailed reports tailored to your specific needs.

1. Initial Assessment:

Our team conducts an in-depth evaluation of your elevator systems, examining various components including mechanical, electrical, and safety features.

We identify any existing issues, potential risks, and areas for improvement.

2. Compliance Check:

Ensuring that your elevators meet regulatory standards is crucial. We meticulously review compliance with local, national, and international codes and regulations.

Our experts provide recommendations to address any non-compliance issues.

3. Safety Evaluation:

Safety is paramount when it comes to elevator systems. Our inspections include a thorough safety evaluation to identify hazards and potential risks.

We prioritize the implementation of safety measures to protect passengers and property.

4. Customized Solutions:

Every building and elevator system is unique. We tailor our inspection and reporting services to meet your specific requirements and budget constraints.

Our team works closely with you to develop customized solutions that address your concerns and objectives.

• Regular maintenance is crucial for keeping elevators running smoothly and ensuring passenger safety. We offer comprehensive Annual Maintenance Contracts (AMC) that include routine inspections, preventive maintenance, and prompt repairs, ensuring optimal performance and longevity of your elevator system.

We offer time-bound, flexible solutions that are molded to each client’s unique needs and wants. To keep your automation systems in perfect condition year-round, we highly recommend that you consider an annual maintenance contract with us.

Some of the many benefits of AMC contract are that it:

• Reduces operating and servicing costs
• Ensures your installation retains value and longevity
• Ensures that your installation fits all legal requirements
• Saves on spare parts and maintenance costs
• Extends your guarantee period
• Ensures priority service

One of the key ways to keep equipment running smoothly at all times and to avoid disruption to your business’s services and operations is to have spare parts available quickly and to be able to deploy required fixes before users are impacted.

Through regular servicing and monitoring of assets, we aim to resolve any maintenance issues before any services or operations are affected. We maintain a fully stocked warehouse so that spare parts for all the products and solutions we supply and install which are available quickly whenever required.

 Is your elevator outdated or experiencing frequent breakdowns? Our modernization services can breathe new life into your existing elevator, enhancing its performance, efficiency, and safety while complying with the latest industry standards and regulations.

Our team of experts specializes in revitalizing aging elevator equipment, enhancing performance, and extending the lifespan of your vertical transportation systems.

Our modernization solutions extend the lifespan of your elevators and improve the overall user experience.

Elevator malfunctions can occur at any time, causing inconvenience and safety concerns. Our dedicated team is available round-the-clock to address emergency situations promptly, minimizing downtime and ensuring the safety of passengers.

Unexpected elevator breakdowns can disrupt the flow of your building’s operations and inconvenience its occupants. That’s why at RATOQ Elevators, we offer round-the-clock emergency elevator service to provide swift assistance whenever you need it most.

• Rapid Response Team:

Our dedicated team of experienced technicians is available 24 hours a day, 7 days a week, ready to respond to emergency calls.

We understand the urgency of elevator malfunctions and prioritize quick response times to minimize downtime and restore service promptly.

• Immediate Assistance:

When you contact us for emergency service, you can expect immediate assistance from our knowledgeable technicians.

We dispatch our team to your location without delay, equipped with the tools and expertise necessary to diagnose and resolve the issue efficiently.

At RATOQ Elevators, we offer comprehensive elevator consulting and services to address all your vertical transportation needs. With a focus on innovation, safety, and efficiency, our team of experts provides tailored solutions to optimize the performance and reliability of your elevator systems.

With a deep understanding of vertical transportation systems and a commitment to excellence, we provide tailored solutions to meet the unique needs of our clients.

• Expert Consulting:

Our team of experienced consultants offers expert guidance and strategic advice to help you make informed decisions about your elevator systems.

Whether you’re planning a new installation, modernizing existing equipment, or optimizing performance, we provide personalized recommendations tailored to your specific requirements and objectives.

Thinking of installing a new elevator in your building? Look no further! We offer a wide selection of high-quality elevator systems tailored to suit your specific requirements. Our team of experts specializes in the installation of a wide range of lifts, escalator or automated system that you order. We take care of the whole process from delivery to permissions, installation, testing and commission.

Of course, we are also on hand for any trouble-shooting and snagging once the installation has been completed. Simply, we offer our clients a full end to end service that covers you every step of the way.

Expertise: Our team consists of experienced professionals who specialize in elevator installation. We have the knowledge and skills required to ensure that your home elevator is installed safely and efficiently.

Customization: We understand that every home is unique, which is why we offer customization options to meet your specific needs and preferences. Whether you have limited space or want a particular design aesthetic, we can tailor the elevator installation to suit your requirements.

Quality: We prioritize quality in all aspects of our work, from the materials we use to the installation process itself. You can trust that your home elevator will be built to the highest standards, ensuring its durability and longevity.

Safety: Safety is our top priority. We adhere to all safety regulations and guidelines throughout the installation process to minimize risks and ensure the safety of you and your family.

Customer satisfaction: We value our customers and strive to provide exceptional service from start to finish. Our team is dedicated to ensuring your satisfaction with the installation process and the final result.

Support: Our commitment to you doesn’t end once the installation is complete. We offer ongoing support and maintenance services to keep your home elevator running smoothly for years to come.

Overall, by choosing us for home elevator installation, you can expect professionalism, quality, and peace of mind knowing that your project is in good hands.

• Home Elevators: Enhance accessibility and convenience in your home with our premium home elevator solutions. Compact, stylish, and user-friendly, our home elevators are designed to seamlessly integrate into any residential space, providing a safe and convenient mobility solution for individuals with mobility challenges or those who desire added luxury.

Home lifts, also known as residential lifts or domestic lifts, are installed in private residences to provide convenience and accessibility for homeowners. They come in various configurations, including traditional elevator-style lifts and space-saving designs such as shaft less or compact models.

• Hospital Elevators: Designed to meet the unique needs of healthcare facilities, our hospital elevators prioritize safety, reliability, and efficiency. Equipped with advanced features such as stretcher compatibility and emergency communication systems, our hospital elevators ensure smooth patient transportation and staff mobility within the facility.

• Passenger Elevators: Ideal for residential buildings, offices, hotels, and shopping malls, our passenger elevators are designed for smooth and efficient vertical transportation, providing comfort and convenience to occupants.

• Goods and Freight Elevators: With robust construction and high load-bearing capacity, our goods and freight elevators are perfect for transporting heavy loads in industrial facilities, warehouses, and commercial establishments.

Goods elevators, also known as freight elevators or cargo lifts, are designed to transport heavy loads or large items within commercial or industrial settings. They feature robust construction and larger car sizes to accommodate bulky goods and are often used in warehouses, factories, and retail environments.

• Platform Lifts:

Platform lifts, also known as wheelchair lifts or vertical platform lifts (VPLs), are designed to provide accessibility for individuals with mobility impairments. They allow wheelchair users or those with limited mobility to move between levels safely and independently.

• Stair Lifts:

Stair lifts are motorized devices installed on staircases to assist individuals who have difficulty climbing stairs. They typically consist of a chair or platform that moves along a track attached to the stairs, providing a convenient and safe way to navigate between floors.

• Patient Lifts:

Patient lifts, also called hoists or transfer lifts, are designed to assist caregivers in safely lifting and transferring individuals with limited mobility. They are commonly used in healthcare facilities, nursing homes, and home care settings to facilitate patient mobility and reduce the risk of injury for both patients and caregivers.

• Hydraulic Elevators:

Hydraulic elevators use hydraulic fluid and a piston to move the elevator car. These elevators are often chosen for low-rise buildings or where space is limited for a machine room. They are known for their reliability and are typically slower than traction elevators.

• Machine-Room-Less (MRL) Elevators:

MRL elevators are a type of traction elevator that integrates the elevator’s machinery into the shaft, eliminating the need for a separate machine room. This design saves space and reduces construction costs while maintaining the benefits of traction elevator technology.

• Fire Service Elevators:

Fire service elevators are designed to remain operational during emergency situations, allowing firefighters or emergency personnel to access different floors of a building quickly and safely. These elevators are equipped with features such as fire-resistant construction, automatic recall, and emergency power backup.